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Moderated Testing

Expert-led sessions that go deeper than any script

Our UX researchers facilitate live 1-on-1 sessions with real users. Probe follow-up questions, explore unexpected behaviour, and get qualitative depth that unmoderated testing can't match.

Moderated Testing
Features

What's included

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Expert Facilitation

Trained UX researchers guide each session, probing for depth and following unexpected threads.

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Scheduled Sessions

Coordinate timing with participants. Sessions run via video call — no travel required.

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Think-Aloud Protocol

Researchers ensure participants vocalise their thoughts, surfacing mental models and assumptions.

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Synthesis Report

Detailed findings report with direct quotes, video timestamps, and prioritised recommendations.

Use Cases

What teams use it for

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Complex Workflow Testing
Multi-step processes that benefit from follow-up questions and real-time probing.
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Concept Validation
Test early prototypes or wireframes before committing to build.
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Competitive Benchmarking
Compare your product against competitors with real users in a controlled setting.
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Stakeholder Research
Interview hard-to-reach user segments — executives, regulated professionals, accessibility users.

Ready to get started with Moderated Testing?

Book a demo and we'll walk you through how it works.

Book a demo