The user research platform built for product teams
Watch real users navigate your product. Get recordings, AI analysis, and prioritised findings — overnight. No recruitment. No scheduling. Just insight.
"I can't find the checkout button — where did it go?"
"Oh wow, I didn't expect it to cost that much at this point."
Trusted by product teams worldwide
Everything you need to understand your users
Five integrated capabilities. One platform. Designed for teams who need answers fast.
Unmoderated Testing
5 real users, recorded screen + audio, delivered within 24 hours. No scheduling required.
Moderated Testing
Expert-facilitated 1-on-1 sessions. Probe deeper, explore unexpected behaviour, get qualitative depth.
Insights Dashboard
Centralise every study, recording, and finding. Search across sessions, share with stakeholders instantly.
AI Analysis Layer
Auto-transcription, severity scoring, quote extraction, and generated reports. Findings ready before you wake up.
Mystery Shopping
NewSend a trained evaluator as a mystery customer through your support channels. Get a scored report on response time, accuracy, tone, and resolution.
Built for your team and your industry
Whether you're in product, design, marketing, or research — we have a solution shaped around your workflow.
Loved by product teams
"We found a critical bug in our checkout that was costing us $12k/month. Fixed it in a day thanks to Get User Insights."
"Finally, user research that doesn't take 3 weeks to schedule. I submit before bed and have insights by standup."
"The video clips are gold. Nothing convinces stakeholders faster than watching users struggle with your product."
Ready to see what your users really think?
Book a demo and we'll walk you through the platform.
Book a demo